DC ESCRYPTTerms of Service
1. Subject
DC ESCRYPT provides Raposa Aval, a human approval service: a customer's software agent submits a request through the API, an authorized human approves or rejects it, and the decision is recorded in a hash-chained audit log. These terms govern use of that service and of the websites dcescrypt.com and raposa.group.
2. Accounts and credentials
Access is by API key issued to a named customer. The customer is responsible for keeping keys confidential and for all activity under its keys, and must notify us at contact@dcescrypt.com without undue delay if a key is compromised. We revoke keys on request and may revoke a key immediately in case of abuse.
3. Acceptable use
- No unlawful use, and no use that would place unlawful content into approval requests.
- No attempt to bypass, forge or tamper with approval decisions or the audit chain.
- No load that materially degrades the service for others; rate limits apply.
- No special-category personal data in free-text fields.
4. Plans
| Plan | Price | Nature |
|---|---|---|
| Sandbox | EUR 0 / month | Evaluation only. Provided "as is", no availability commitment, no support commitment, data may be reset. |
| Team | EUR 149 / month | Production use, priority support. Early-access pricing is held for 12 months from first invoice. |
| Business | Custom | Terms, SLA and support scope agreed in a separate written order. |
5. What the service does not do
Raposa Aval routes a decision to a human and records it. It does not judge whether the underlying action is lawful, correct or advisable, and it does not execute the customer's action. Responsibility for the action, and for who is authorized to approve it, remains with the customer.
6. Availability
Sandbox is provided without any availability commitment. For Team, we target commercially reasonable availability; a contractual SLA exists only where expressly agreed in writing under a Business order.
7. Fees
Paid plans are billed monthly in advance in EUR. Fees are exclusive of VAT, which is added where applicable. Non-payment may lead to suspension after notice.
8. Term and termination
Either party may terminate a monthly plan with effect from the end of the current billing period. We may suspend or terminate immediately for material breach of section 3. On termination the customer may request an export of its approval records within 30 days.
9. Liability
To the extent permitted by law, our aggregate liability for any claim is limited to the fees paid for the service in the twelve months preceding the event, and we are not liable for indirect or consequential loss, lost profit or lost data. Nothing in these terms limits liability for intent, gross negligence, personal injury, or any liability that cannot be limited under mandatory law.
10. Data protection
Processing of personal data is described in the Privacy Policy. Where DC ESCRYPT processes personal data on the customer's behalf, a data processing agreement under Art. 28 GDPR applies and is available on request.
11. Changes
We may amend these terms with 30 days' notice by email to the customer's registered address. Continued use after that period constitutes acceptance.
12. Governing law
These terms are governed by the law of the European Union member state in which DC ESCRYPT is established, with the courts of that jurisdiction having exclusive competence, without prejudice to mandatory consumer protections.