DC ESCRYPTTerms of Service
1. Subject
DC ESCRYPT provides Raposa Aval, a human approval service: a customer's software agent submits a request through the API, an authorized human approves or rejects it, and the decision is recorded in a hash-chained audit log. These terms govern use of that service and of the websites dcescrypt.com and raposa.group.
2. Accounts and credentials
Access is by API key issued to a named customer. The customer is responsible for keeping keys confidential and for all activity under its keys, and must notify us at [email protected] without undue delay if a key is compromised. We revoke keys on request and may revoke a key immediately in case of abuse.
3. Acceptable use
- No unlawful use, and no use that would place unlawful content into approval requests.
- No attempt to bypass, forge or tamper with approval decisions or the audit chain.
- No load that materially degrades the service for others; rate limits apply.
- No special-category personal data in free-text fields.
4. Plans
| Plan | Price | Nature |
|---|---|---|
| Sandbox | EUR 0 / month | Evaluation only. Provided "as is", no availability commitment, no support commitment, data may be reset. |
| Team | EUR 149 / month | Production use, priority support. Early-access pricing is held for 12 months from first invoice. |
| Business | Custom | Terms, SLA and support scope agreed in a separate written order. |
5. What the service does not do
Raposa Aval routes a decision to a human and records it. It does not judge whether the underlying action is lawful, correct or advisable, and it does not execute the customer's action. Responsibility for the action, and for who is authorized to approve it, remains with the customer.
6. Availability
Sandbox is provided without any availability commitment. For Team, we target commercially reasonable availability; a contractual SLA exists only where expressly agreed in writing under a Business order.
7. Fees
Paid plans are billed monthly in advance in EUR through Stripe; card details are entered on Stripe's pages and never reach us. Fees are exclusive of VAT, which is added where applicable. Fees already paid are not refunded for partial months, downgrades or unused capacity; cancelling stops the next charge. Non-payment may lead to suspension after notice.
8. Term and termination
Either party may terminate a monthly plan with effect from the end of the current billing period. We may suspend or terminate immediately for material breach of section 3. On termination the customer may request an export of its approval records within 30 days.
9. Liability
To the extent permitted by law, our aggregate liability for any claim is limited to the fees paid for the service in the twelve months preceding the event — and, for the Sandbox plan where no fees are paid, to EUR 100. We are not liable for indirect or consequential loss, lost profit or lost data. Nothing in these terms limits liability for intent, gross negligence, personal injury, or any liability that cannot be limited under mandatory law.
10. Data protection
Processing of personal data is described in the Privacy Policy. Where DC ESCRYPT processes personal data on the customer's behalf, a data processing agreement under Art. 28 GDPR applies and is available on request.
11. Changes
We may amend these terms with 30 days' notice by email to the customer's registered address. Continued use after that period constitutes acceptance.
12. Confidentiality
Each party keeps the other's non-public information confidential, uses it only for this agreement and discloses it only to staff and advisers who need it and are bound in the same way. Approval requests and decisions are the customer's confidential information. The duty lasts for three years after termination and does not cover information that is public, independently developed, or lawfully received from a third party; disclosures required by law are permitted with prior notice where legally possible.
13. Intellectual property
DC ESCRYPT owns the service, its software, documentation and trademarks and grants the customer a non-exclusive, non-transferable right to use the service during the term. The customer owns the content it submits and grants us only the rights needed to operate the service for it. Feedback and suggestions may be used by us without obligation. Reproducing or reverse-engineering the service beyond what mandatory law allows is not permitted.
14. Warranties and disclaimers
We warrant that the paid service performs materially as described in the documentation. Beyond that, and entirely for Sandbox, the service is provided "as is": we do not warrant uninterrupted or error-free operation, and we make no judgement about the lawfulness, correctness or advisability of any action the customer's agent requests (section 5).
15. Indemnity
The customer defends and indemnifies DC ESCRYPT against third-party claims arising from content it submits, from actions its agents request, or from its breach of section 3. DC ESCRYPT defends and indemnifies the customer against third-party claims that the service, used as documented, infringes an intellectual property right in the EU. Each indemnity requires prompt notice, control of the defence by the indemnifying party and reasonable cooperation.
16. Force majeure
Neither party is liable for delay or failure caused by events beyond its reasonable control — outages of upstream providers, network attacks, strikes, acts of authorities, natural disasters — except for the obligation to pay fees already due.
17. Assignment, notices and publicity
Neither party may assign this agreement without the other's consent, except to a successor in a merger or sale of the business; we may assign to an affiliate. Notices are given by email: to the customer at its registered address, to us at [email protected]. We do not name a customer publicly without its written consent.
18. Entire agreement, severability, sanctions
These terms, the Privacy Policy and, where applicable, the Data Processing Agreement and a written Business order are the entire agreement and replace prior discussions; a Business order prevails over these terms in case of conflict. If a provision is invalid, it is reduced to the minimum extent necessary and the rest stands. The customer confirms it is not subject to EU or UN sanctions and will not use the service in breach of them.
19. Governing law
These terms are governed by the law of Spain, where DC ESCRYPT SL is established, with the Spanish courts having exclusive competence, without prejudice to mandatory consumer protections.